10
After-Sales Service
Before contacting the After-Sales Service:
• See if you can solve the problem yourself
with the help of the suggestions given in the
“Troubleshooting guide”.
• Switch the appliance o and then on again it to
see if the problem has been eliminated.
If the fault persists after the above checks,
contact the nearest After-Sales Service.
Always specify:
• a brief description of the fault;
• the type and exact model of the oven;
• the service number (number after the word
”Service” on the rating plate), located on the
right hand edge of the oven cavity (visible when
the oven door is open). The service number is
also indicated on the guarantee booklet;
• your full address;
• your telephone number.
If any repairs are required, contact an authorised
After-Sales Service (to guarantee use of original
spare parts and correct repair).
Cleaning
WARNING
– Do not use steam cleaners.
– Do not clean the oven until it is cool to the
touch.
– Disconnect the appliance from the mains
power supply.
Oven exterior
IMPORTANT: do not use corrosive or
abrasive detergents. If any of these products
unintentionally comes into contact with the
appliance, clean immediately with a damp
microbre cloth.
• Clean the surfaces with a damp microbre cloth.
If it is very dirty, add a few drops of washing
up detergent to the water. Finish o with a dry
cloth.
Oven interior
IMPORTANT: do not use abrasive sponges or
metallic scrapers or scourers. Over time, these
can ruin enamelled surfaces and the oven door
glass.
• After every use, allow the oven to cool then
clean it preferably while it is still warm in order
to remove built-up dirt and stains caused by
food residues (e.g. food with a high sugar
content).
• Do not use corrosive or abrasive detergents.
• Clean the door glass with a suitable liquid
detergent. The oven door can be removed to
facilitate cleaning (see MAINTENANCE).
N.B: during prolonged cooking of foods with a
high water content (e.g. pizza, vegetables, etc.)
condensation may form on the inside of the door
and around the seal. When the oven is cold, dry
the inside of the door with a cloth or sponge.
Accessories:
• Soak the accessories in water with washing up
detergent immediately after use, handling them
with oven gloves if still hot.
• Food residues can be easily removed using a
washing-up brush or sponge.
Cleaning cycle of ovens with pyrolysis function
(if present):
WARNING
– Do not touch the oven during the pyrolysis
cycle.
– Keep children away from the oven during the
pyrolysis cycle.
– Keep animals away during and after the
pyrolysis cycle.
This function burns o spatters produced inside the
oven during cooking at a temperature of approx.
500°C. At this high temperature, the deposits turn
into a light ash which can be easily wiped away with
a damp cloth, once the oven is cool.
(44 pages)
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