KitchenAid KGCU467VSS Manuel d'utilisation et d'entretien télécharger pdf (Page 14)

Burner sparks but does not light

■ Is there continuous sparking, but the burner does not

light?

Discontinue use of the surface burner and contact a service

technician.

Excessive heat around cookware on cooktop

■ Is the cookware the proper size?

Use cookware about the same size as the surface cooking

area, element or surface burner. Cookware should not extend

more than ½" (1.3 cm) outside the cooking area.

Cooktop cooking results not what expected

■ Is the proper cookware being used?

See “Cookware” section.

■ Is the control knob set to the proper heat level?

See “Cooktop Controls” section.

■ Is the cooktop level?

Level the cooktop. See the Installation Instructions.

Grill and Griddle results not what expected

■ Was the grill or griddle preheated?

Preheat grill or griddle. See “Even-Heat™ Grill” or “Even-

Heat™ Electric Chrome Griddle” sections for more

information.

■ Is there proper air circulation between foods?

Space food evenly across the grill grates.

■ Are foods taking too long to cook?

Partially frozen or very cold foods will increase cooking time.

Thoroughly defrost foods.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check

“Troubleshooting.” It may save you the cost of a service call. If

you still need help, follow the instructions below.

When calling, please know the purchase date and the complete

model and serial number of your appliance. This information will

help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you

use only factory specified parts. These factory specified parts will

fit right and work right because they are made with the same

precision used to build every new KITCHENAID

appliance.

To locate factory specified parts in your area, call us or your

nearest KitchenAid designated service center.

In the U.S.A.

Call the KitchenAid Customer eXperience Center toll free:

1-800-422-1230.

Our consultants provide assistance with:

■ Features and specifications on our full line of appliances.

■ Installation information.

■ Use and maintenance procedures.

■ Accessory and repair parts sales.

■ Specialized customer assistance (Spanish speaking, hearing

impaired, limited vision, etc.).

■ Referrals to local dealers, repair parts distributors and service

companies. KitchenAid designated service technicians are

trained to fulfill the product warranty and provide after-

warranty service, anywhere in the United States.

To locate the KitchenAid designated service company in your

area, you can also look in your telephone directory Yellow

Pages.

For further assistance

If you need further assistance, you can write to KitchenAid with

any questions or concerns at:

KitchenAid Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Accessories

Accessories U.S.A.

To order accessories, call the KitchenAid Customer eXperience

Center toll free at 1-800-442-9991 and follow the menu prompts.

Or visit our website at www.kitchenaid.com and click on

“Shopping Options.” Go to “Replacement Parts & Accessories”

and click on “applianceaccessories.com.” Portable appliances,

bakeware, cookware, gadgets and textiles are also available.

KitchenAid

Stainless Steel Cleaner and Polish

Order Part Number 4396920

KitchenAid

Stainless Steel Wipes

Order Part Number 8212510

Cooktop Cleaner

Order Part Number 31464

Cooktop Protectant

Order Part Number 31463

Gas Grate/Drip Pan Cleaner

Order Part Number 31617

All-Purpose Appliance Cleaner

Order Part Number 31682

Griddle

Order Part Number W10190534

Grill and Griddle Cover

Order Part Number W10160195

Wok Ring

Order Part Number W10216179

Stainless Steel Knobs - 6 Burner/1 Grill/1 Griddle

Order Part Number W10231704

Stainless Steel Knobs - 4 Burner/1 Grill/1 Griddle

Order Part Number W10231703

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KitchenAid KGCU467VSS Manuel d'utilisation et d'entretien Page 14

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